CSS Village Network International, Inc

Privacy Policy

CSS Village Network International, Inc. we take your privacy seriously. We recently updated our Privacy Policy to increase transparency and to reflect updates to how and why we handle your personal data.

These updates include:

• We explain that we may need to ask for additional personal information to authenticate certain online payments.
• We made revisions for clarity around how we use the information we collect from you. 
• We explain how we may share your information with third-party service providers, including electronic payment vendors.

Effective Date: January 31, 2021

Your privacy is important to CSS Village Network International, Inc. Inc. (“CSS Village Network International, Inc.,” “us,” or “we”).  We developed this Privacy Policy to provide you with information on how we process personal data when you use our sites, mobile apps, and services (hereinafter referred to as “Sites”). 

 

We are not responsible for the privacy and security practices of our network participants who administer their personal contacts information, including membership, through a CSS Village Network International, Inc. Site.  For information concerning such privacy and security practices, please review the privacy policy of the network administrators who administers the CSS Village Network International, Inc. Site that you have visited.

 

“Personal data” is information relating to an identified or identifiable natural person.

 

“You” and “your” refer to the individuals reviewing this Privacy Policy, which may include CSS Village Network International, Inc. network participants, CSS Village Network International, Inc.’s network participants’ members and contacts, and other individuals visiting our Sites.

 

Categories of Personal Data Processed by CSS Village Network International, Inc.

 

1. Personal data that is processed when you communicate with CSS Village Network International, Inc.:  When you interact with us via email, telephone, or online (e.g., when you send us an email inquiry, provide us with feedback on our services, register and post in our forums, submit support requests, and comment on blog posts), we collect personal data, including your name, organization name, phone number and email address; and information about the CSS Village Network International, Inc. services you have interacted with.  We also may create event logs that are useful in diagnosing product or app performance-related issues, and capture information relating to the support or service issue.  To improve network participant service, subject to applicable laws, we may also record and review your conversations with us, and analyze any feedback provided to us through voluntary surveys concerning our network participant service.  We may log in to your CSS Village Network International, Inc. account, if appropriate, to help troubleshoot and resolve your issue.

• Purposes and Legal Grounds: 

 

2. Personal data that is processed when you create an account through the Sites or seek access to a CSS Village Network International, Inc. product or service (e.g., when a network participant registers for a 30-day trial with CSS Village Network International, Inc.):  When you conduct any of these activities, we request that you provide personal data, including your name, organization name, phone number, address, and email address.   

• Purposes and Legal Grounds: 

3. Personal data that is processed when you open a CSS Village Network International, Inc. payments account or pay for products or services through our Sites or our network participants’ sites:  When you pay for products and services through our Sites or our network participants’ sites, we collect, but do not store, your payment information, which may include credit card data, debit card data, and Automated Clearing House (ACH) payment data, including bank name, ABA/Routing number, bank account number, account type, and account holder name. If you pay fees to an organization with a CSS Village Network International, Inc. Site or make any purchases from such an organization’s Site, you should review that organization’s privacy policy for information on its privacy practices relating to payment data and other personal data.

• Purposes and Legal Grounds: 

 

4. Personal data that is processed when you provide feedback and other information in our forums: If you provide comments, suggestions, feedback, or other information in one of our forums, we will collect any personal information contained in any content you provide. Please keep in mind that whenever you voluntarily disclose personal data online in a forum accessible by others, that personal data can be collected and used by others. If you post personal data online that is accessible to the public, you may receive unsolicited messages from other parties in return. Please exercise caution whenever you post information online.

• Purposes and Legal Grounds: CSS Village Network International, Inc. processes your comments, suggestions, feedback, and other information for the purpose of providing our network participants with the opportunity share such content with other network participants. The legal ground for processing this information for this purpose is CSS Village Network International, Inc.’s legitimate interest in enabling our network participants to provide comments, suggestions, feedback, and other information they desire to share with CSS Village Network International, Inc. and other CSS Village Network International, Inc. network participants.

Third-Party Recipients of Personal Data

• Third-party electronic payment vendors.  We use third-party electronic payment vendors to process payment card data of our network participant’s and our network participant’s contacts, as well as other personal data required to authenticate certain online payments when products and services are purchased using credit or debit cards.  Additionally, when a CSS Village Network International, Inc. network participant applies to utilize the payment services of our electronic payment vendor, we will share a summary of such network participant’s transaction history, as well as certain network participant personal data (e.g., name, SSN number, driver’s license number) with our electronic payment vendor, who may use the information for purposes of account verification and, where permissible, to market its payment processor services to our network participant.   
• Governmental entities and third parties:  We may disclose personal data about you to governmental entities, such as regulatory agencies, law enforcement and judicial authorities, including to meet national security or law enforcement requirements, as well as other third parties under any of the following conditions: (a) if we have your valid consent to do so; (b) to comply with a valid subpoena, legal order, court order, search warrant, legal process or other legal obligation; (c) to enforce any of our terms and conditions or policies; (d) as necessary in the case of emergencies or internal security matters; or (e) as necessary to pursue available legal remedies or defend legal claims.

Cookies 

• We automatically collect usage data (e.g., IP address, browser details) when you interact online with our Sites using cookies.  Cookies are small computer files sent or accessed from your web browser on your computer’s, mobile devices, or tablet’s hard drive that contain information about your computer, such as user ID, user settings, browsing history, and activities conducted while using our Sites.  A Cookie typically contains the domain name (internet location) from which the Cookie originated, the “lifetime” of the Cookie (i.e., when it expires), and a randomly generated unique number or identifier.  

• Purposes and Legal Grounds:  We use this usage data to facilitate communication between your device and our Sites, store your preferences, authenticate users, detect, and prevent fraud (e.g., fraudulent credit card use) and spam, enable certain functions of the Sites, administer, and improve our Sites (e.g., troubleshoot geographically localized access problems), and analyze usage of and improve and enhance our Sites.

• Cookie Consent:  If you are in the EU or another country that requires obtaining your consent before processing your usage data, we process your usage data based on your consent.  You may withdraw your consent at any time by contacting CSS Village Network International, Inc. via email at cssvillageinfor@gmail.com. Your withdrawal of consent will not apply to data that was processed prior to our receipt of your withdrawal of consent.
• Your Control of Cookies:  To access CSS Village Network International, Inc. Sites as an administrator or a network participant contact, you need to enable cookies (which most web browsers do by default).  Web browsers allow some control of most cookies through browser settings. Some web browsers (including mobile web browsers) provide settings that allow you to reject cookies or that alert you when a cookie is placed on your computer, tablet, or mobile device. You may be able to reject mobile device identifiers by activating the appropriate setting on your mobile device.
• Third-Party Cookies:  When you visit our Sites, cookies may also be placed on your computer by third-party services that are integrated into the Site you are visiting.  For example, third-party cookies are used by Google Analytics for tracking website traffic.  We use information collected from such third-party services to help us better understand how users find and use our Sites, enhance our Sites and services, and better understand and improve users’ experience.

Cross-Border Transfers of Personal Data

Your personal data may be transferred to and stored on servers at CSS Village Network International, Inc.’s hosting provider, Amazon Web Services (AWS), in the United States.  The European Commission has recognized Canada (commercial organizations) as providing an adequate level of data protection.  The data protection and privacy laws of the United States may not be as comprehensive as the laws in your country.  For example, personal data transferred to the United States may be subject to lawful access requests by federal and state authorities in the United States.  AWS participates in the EU-U.S. Privacy Shield principles and the Swiss-U.S. Privacy Shield principles regarding the collection, use, sharing and retention of personal data from the European Economic Area and Switzerland, as described in the EU-U.S. Privacy Shield certifications and Swiss-U.S. Privacy Shield certifications of AWS.

 Children’s Privacy

Our Site is not directed to individuals under the age of 16 unless they provide parent consent form, and we request that individuals under 16 without parent consent not provide personal data to CSS Village Network International, Inc.  If we learn that we have collected personal data from a child under 16 without parent consent, we will take steps to delete the information as soon as possible.  If you are a contact of one of our network participants, you should review their privacy policy to determine their privacy practices with respect to children’s data. 

Retention of Personal Data

CSS Village Network International, Inc. will retain your personal data for only as long as needed for the purposes for which the personal data is processed and to meet CSS Village Network International, Inc.’s legal obligations.  See section below under “Your Rights” for additional information pertaining to the right of erasure, as well as other data subject rights.

Information Security

We implement appropriate technical and organizational measures designed to assist in maintaining the security and confidentiality of personal data; safeguarding against anticipated threats to the confidentiality, integrity, and availability of personal data; and protecting your personal data against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access.  Such technical and organizational measures include all applicable security requirements in accordance with the Payment Card Industry Data Security Standard.

 

However, whenever personal data is processed, there is a risk that such data could be lost, misused, modified, hacked, breached, and/or otherwise accessed by an unauthorized third party.  No system or online transmission of data is completely secure. In addition to the technical and organizational measures that CSS Village Network International, Inc. has in place to protect your personal data, you should use appropriate security measures to protect your personal data.  If you believe that your CSS Village Network International, Inc. account or any information you provided to us is no longer secure, notify us immediately at cssvillageinfor@gmail.com.

Your Rights

Right to Object

If you reside in the European Union, you have a right to object to the processing of your personal data for direct marketing purposes, including profiling related to direct marketing. “Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a data subject, such as when we provide you with a specific type of direct marketing information based on information you provided us when you signed up for a CSS Village Network International, Inc. account (e.g., your location or organization type).  If you exercise your right to object to processing for direct marketing purposes, including profiling related to direct marketing, CSS Village Network International, Inc. will no longer process your personal data for such purposes.

 

Additionally, if you reside in the European Union, you have a right to object when we process your personal data based on the legitimate interests of CSS Village Network International, Inc. or a third party. If you exercise your right to object where our processing or sharing of your personal data is based on legitimate interests that may result in the cancellation of your account. CSS Village Network International, Inc. will no longer process or share the personal data covered by your objection unless CSS Village Network International, Inc. has compelling legitimate grounds for the processing or sharing that override your objection or that relate to the establishment, exercise, or defense of legal claims. 

 

If you live in the European Union and wish to exercise your right to object, please contact CSS Village Network International, Inc. by emailing cssvillageinfor@gmail.com.

If you reside outside of the European Union, you may have a similar right to object under your local laws.  If you do not live in the European Union but you think you have a right to object under your local laws, please contact CSS Village Network International, Inc. by emailing cssvillageinfor@gmail.com.

Other Data Subject Rights 

If you reside in the European Union, you may also, under certain circumstances specified within the General Data Protection Regulation (GDPR), have the right to request access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, and the right to lodge a complaint with a supervisory authority.  If you live in the European Union, and if you wish to exercise any of these rights, please contact CSS Village Network International, Inc. by emailing cssvillageinfor@gmail.com.

If you reside outside of the European Union, you may have similar rights under your local laws.  For example, if you reside in Australia, Canada, or New Zealand, you have a right to access and to seek correction of your personal data.  If you wish to exercise those rights in those countries or if you live outside the European Union and think you have any data subject rights under your local laws, please contact CSS Village Network International, Inc. at cssvillageinfor@gmail.com

 

Additionally, if you are a CSS Village Network International, Inc. site administrator, you can review and update your personal data or initiate account cancellation by visiting your profile account page and taking the desired actions.  

 

If you are a contact of an organization with a CSS Village Network International, Inc. site and you think you have a right to erasure under pertinent laws, you can delete your profile, including all your personal data, by contacting your site administrator.

Notice for Minors Minors in the Digital World,” if you are under the age of 18, you have the right to remove or request and obtain removal of certain content that you have publicly posted on the CSS Village Network International, Inc. website.  There may be circumstances under which the law does not require or permit removal even if requested. Additionally, complete, or comprehensive removal of content or information posted on the site or app cannot be ensured. If you are a minor wanting to request removal, please send an email detailing the specific information you would like removed to cssvillageinfor@gmail.com

Data Controller 

If your personal data was collected by and on behalf of CSS Village Network International, Inc. (e.g., personal data of a network participant collected through our website), then such personal data is controlled by CSS Village Network International, Inc., located in the State of Virginia. However, if your personal data was collected by or on behalf of a CSS Village Network International, Inc. network participant, then such personal data is controlled by our network participant, with CSS Village Network International, Inc. acting as a data processor.

Privacy Policy Updates

We may update this Privacy Policy from time to time as we add new services, as we improve our current services, and as technologies and laws change.  You can determine the effective date of this Privacy Policy by referring to the “Effective Date” legend at the top of this Privacy Policy.

 

We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent.  Such notice will be provided on the CSS Village Network International, Inc. website.

Questions

You can contact us with any questions or requests relating to this Privacy Policy by email at cssvillageinfor@gmail.com.

 

CSS Village Network International, Inc.

5448 Apex Peakway, Suite 228

Apex, NC 27502, USA